Info
Chrome Hearts silver and apparel, sold by private appointment in New York.Chrome Hearts silver and apparel, shipped insured from New York or seen in person in Manhattan.
Shipping
Free USPS Priority Mail to US addresses, insured for the full price you paid, with an adult signature required on delivery. Priority Mail Express is available at checkout. Orders ship from New York within 1 business day, with tracking. For your protection, we ship to the billing address on your card. We don't ship outside the US yet.
How appointments work
Add the pieces you want to see to your viewing list, then pick a day and time on the booking page. We email you to confirm the time and the meeting spot in Manhattan. Appointments take about 20 minutes and there's no obligation to buy.
Payment
Card (chip or tap), cash or Zelle, at the appointment, after you've seen and tried the piece. We don't take payment before you've seen it.
Online: card, Apple Pay or Google Pay on Stripe's secure checkout. We never see your card number. At an appointment: card, cash or Zelle.
Authenticity
Every piece is inspected before it's listed, and the hallmarks are photographed on each product page so you can check them before you come. Ask us for any extra angle you want to see.
Condition
Every piece is new. The darkened recesses on sterling are oxidation applied by Chrome Hearts as part of the finish, not wear.
Sizing
Ring sizes are US sizing. Tees, long sleeves and hats can be tried on at the appointment. If you're unsure of your ring size, mention it in the request and we'll bring a sizer.
Holds
Once your appointment is confirmed, we hold the pieces on your list until it's over. Items are one of one, so they can sell before a request is confirmed.
Returns
All sales are final once you've inspected the piece and paid, which is why every sale happens in person.
All sales are final. If a piece arrives damaged or not as described, email us within 48 hours of delivery with photos and we'll make it right.
Shipping
We don't ship yet. Everything is sold at an appointment in New York.